Contact Us

Got a question? Spotted something dodgy? Or found a PayID casino that’s actually doing things right and think we should take a look?

You’re in the right place.

At PayID Casinos for Real Money (payidcasinorealmoney.it.com), we’re always keen to hear from Aussie players. Feedback helps us keep our reviews accurate, up to date, and grounded in real-world experience, not marketing spin.

What You Can Contact Us About

We’re happy to help with:

  • General questions about PayID casinos and real money play
  • Feedback on our reviews or rankings
  • Reporting issues with casinos we feature
  • Suggestions for casinos we should review
  • Corrections, updates, or broken links
  • Business or partnership enquiries

If something on the site looks off, tell us. If a casino has changed its PayID process, tell us. If a payout took longer than promised, definitely tell us.

What We Can’t Help With

Just to keep expectations clear, we can’t:

  • Access or fix individual casino accounts
  • Speed up withdrawals or resolve payment disputes
  • Provide banking support or PayID account assistance
  • Offer legal or financial advice

For account-specific issues, your best bet is always the casino’s customer support team or your bank.

How to Get in Touch

The easiest way to reach us is via email.
Write an email with as much detail as possible and we’ll take it from there.

We aim to reply within 24 to 48 business hours, often sooner if it’s a straightforward question.

Reporting Casino Issues

If you’re reporting a problem with a casino, it helps if you include:

  • The casino name
  • What went wrong (deposit, withdrawal, bonus, account issue)
  • Approximate dates and amounts
  • Any response you’ve already had from casino support

The more detail you provide, the easier it is for us to investigate and update our content if needed.

Responsible Gambling

Gambling should always stay fun. If it stops feeling that way, it’s important to get support early.

If you or someone you know needs help, consider reaching out to:

  • Gambling Help Online (Australia)
  • Lifeline
  • Gamblers Anonymous

We only feature casinos that offer responsible gambling tools like deposit limits and self-exclusion, but support beyond the casino is just as important.

One Last Thing

We’re independent, we’re player-focused, and we don’t sweep issues under the rug. If something isn’t right, we’d rather hear about it than pretend it doesn’t exist.

So don’t be shy. Get in touch.